201-381-3000   Info@harmonysuites.com

FAQS

  1. Where can I find enticing details about exquisite range of accommodations?
  2. Discover room details and enticing features on our website harmonysuites.com or when booking your stay online.

  3. Can I book more than one room at a time?
  4. Yes, you can reserve two rooms at a time.

  5. Can I make a reservation without a credit card?
  6. Certainly! We kindly request the use of a major credit card to secure your room reservation, ensuring a seamless and worry-free booking experience. We encourage you to take a moment to explore our reservation terms and cancellation policy for your peace of mind before finalizing your reservation.

  7. How will I know if the room I’ve selected is available?
  8. Only rooms that are ready and waiting will show up when you book with us!

  9. How can I be sure that my online reservation has been successfully confirmed?
  10. Once you’ve finished the booking process, a delightful confirmation page will appear, proudly presenting your unique confirmation number. And, just a few moments later, an email confirmation of your reservation will grace your inbox, ensuring your plans are securely in place.

  11. How do I cancel or modify a reservation?
  12. Discover the effortless way to make changes or cancel your reservation by simply following the guidance outlined in your Reservation Confirmation Email.

  13. What if I would like to make a group reservation?
  14. Experience the essence of togetherness with our exclusive group reservations! When you plan a gathering of 5 rooms or more, unlock a world of possibilities. Dive into the luxury of group accommodations and create unforgettable memories. Head over to our Group Sales page and complete the Request for Proposal (RFP) form to kickstart your extraordinary group adventure today!

  15. Can I trust that my Credit Card and Personal Information are secure?
  16. Absolutely, when you choose to reserve your accommodation through our website, you can rest easy knowing that our trusted partner, BookingButton by SiteMinder, takes care of all your booking needs. They go the extra mile to guarantee the utmost security and protection for your data, employing top-notch measures such as SSL Encryption and adhering to stringent PCI-compliant standards. Your peace of mind is our top priority.

  17. Can I use another party’s authorized credit card to pay for my room?
  18. Certainly! We want to ensure that your stay at our hotel is as smooth and enjoyable as possible. To facilitate a seamless check-in process, we kindly request that the credit card used for payment bears the name of the authorized payee, with both the name and details clearly visible. Additionally, we’ll need a copy of the payee’s identification for verification purposes. For reservations with a third-party payee, we have a convenient Credit Card Authorization Form available. Just reach out to us, and we’ll be delighted to provide you with the form and offer any further guidance you may require. Your comfort and satisfaction are our top priorities, and we’re here to assist you every step of the way.

  19. How old must I be to reserve a room?
  20. To ensure a delightful stay at our hotel, we kindly request that our esteemed guests are of at least 21 years of age upon check-in.
  1. Will I receive a confirmation of my reservation?
    Your reservation is just one click away! Once you hit ‘Book Reservation,’ a confirmation number will appear instantly on your screen, and you’ll receive a confirmation email in your inbox within 30 minutes. Your perfect stay is booked and confirmed.

  2. How to Make Changes to Your Reservation Before Finalizing It?
    It’s a breeze! Just click ‘Edit’ in the ‘Reservation Summary’ under ‘Selected Dates and Details’ on the booking page. Your convenience, our priority!
  1. Is online reservation safe? Do I need to share my credit card details?
    To ensure a secure booking experience on harmonysuites.com, we kindly request a credit card for all reservations. Please rest assured that our reservation process occurs on a secure server, which encrypts your credit card details to safeguard your information.

    For additional details on our website security measures, we invite you to review our privacy policy. Your trust and safety are our top priorities.

  2. Is a credit card or deposit required to secure your reservation?
    To secure your online reservation, we kindly request a credit card guarantee.

  3. Can I use another party’s authorized credit card to pay for my room?
    Certainly! We want to ensure that your stay at our hotel is as smooth and enjoyable as possible. To facilitate a seamless check-in process, we kindly request that the credit card used for payment bears the name of the authorized payee, with both the name and details clearly visible.

    Additionally, we’ll need a copy of the payee’s identification for verification purposes. For reservations with a third-party payee, we have a convenient Credit Card Authorization Form available. Just reach out to us, and we’ll be delighted to provide you with the form and offer any further guidance you may require. Your comfort and satisfaction are our top priorities, and we’re here to assist you every step of the way.

  4. What is your hotel’s cancellation policy?
    Our cancellation policies are tailored to suit different types of reservations, and they are clearly outlined and agreed upon when you make your booking.
  1. What’s our refund and cancellation policy, and are there any associated fees?
    If you don’t contact us or check in by the designated check-out time after your first night’s stay, it will automatically cancel the rest of your reservation. If you choose to cancel your reservation or don’t show up, will incur a one-night charge per room, which will be charged to your credit card or any other guaranteed payment method you provided. Please note that taxes may also be applicable.

  2. Is there a fee for late arrivals or missed check-in dates?
    Your reservation, secured with a credit card or deposit, is reserved just for you until your arrival date. If your plans change and you can’t make it, please note our cancellation policies will apply. Please contact us for more details on your reservation.
  1. Where can I find details about Harmony Suites?
    For all things related to Harmony Suites, explore harmonysuites.com or check out our handy Frequently Asked Questions section.

  2. Can I check in early or late?
    We do our best to accommodate early check-ins or late checkouts based on availability. If the hotel is fully booked, we might not be able to fulfill your request. Nevertheless, you’re welcome to store your luggage and enjoy our facilities until your room is ready.

  3. What if I need to check out earlier than planned?
    Please note that early departure fees may apply if you check out before your scheduled departure date. For fee details, kindly reach out to our Hotel Host or contact us before your arrival. Your convenience is our priority!

  4. What is your address?
    455 Plaza Dr
    Secaucus, NJ 07094
    (201) 381-3000

  5. What’s the best way to get to New York, and which bus number should I catch?
    To travel to New York from Harmony Suites, you’re in luck! The bus stop is conveniently located right in front of our property. Simply catch the #320 bus, and you’ll be on your way to the Big Apple. The fare for a one-way ticket is $4.25. For more detailed information, including schedules and routes, feel free to view the PDF document provided. Safe travels!

  6. What is the recommended transportation method to reach American Dream or Metlife Stadium, and which bus route should I use for the journey?
    You can catch Bus #85 to reach American Dream or MetLife Stadium. The one-way fare for each trip is $2.55. For more detailed information, including schedules and routes, feel free to view the PDF Document provided.